Stock code:300111

Customer service

/ Service tenet

Technology is the core competitiveness of SUNOWE. We possess an excellent R&D Team that ensures constant technological innovation. We engage in the fundamental researches and application-based researches on solar energy photovoltaic technology and the researches that improve the present production processing techniques and industrialization of new industries. The General Engineer in our company is an expert with over 10 years’ experience in the research and development of photovoltaic technology. Furthermore, we invite the international top expert as our technological consultant.

We have accumulated abundant knowledge, skills and experience in terms of silicon materials, device physics of solar battery, detection and theoretical simulation, processing technology and development of advanced photovoltaic manufacturing equipment. Furthermore, our company has set up a long-term R&D partnership with National Major Silicon Material Lab in Zhejiang University and other research institutes.

With a solid technological foundation, we have always been adhering to the mission of “providing first-class services” and providing comprehensive, timely and high-quality services since the establishment. At present, we have multiple technological engineers with abundant theoretical and practical experience that provide considerate technological support. From theoretical guidance to on-site communications, we will satisfy all your demands.

Service idea

The concept of service-oriented needs of the customers with quality services

Service policy

a multi-level, full-service approach. Create a perfect image services

Service target

the highly efficient services to the satisfaction of customers experience.


Please call the following department to solve the problem.

+86-575-88919885 (Product service)

+86-575-88919102 (Project service)

Form of technical service

1.technical services:0086-0575-88919121(technical DFID)

2.Internet consulting services companies to take advantage of internet provide technical support to customers convenient service, clients can understand on-line product information, Information technology can also tell us feedback, we will be the first time for the customer to solve the problem.
3.A tour telephone technical services center will conduct telephone interviews with clients regularly or irregularly, query our customers how is the satisfaction by using our products, and help clients identify problems and solve problems in a timely fashion.
4.Technical training sessions will be held non-technical training seminars for customers, technical seminars. Technical engineers will practice their technical experience, research and exchange information with our customers. Meanwhile, we provide further technology information of new product developments to provide the customers.

Service commitment
Commitment to providing quality products and services we insist on efficient service.
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